Who we are
At Helief India, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, and advertisements.
1. Information We Collect
We may collect the following information:
- Name, phone number, email address
- Location and service requirements
- Health-related details (only as necessary for service delivery)
- Information submitted through forms, landing pages, or Meta (Facebook/Instagram) lead ads
2. How We Use Your Information
Your information is used to:
- Contact you regarding your enquiry or service request
- Provide personalized physiotherapy and healthcare services
- Schedule appointments and follow-ups
- Improve our services and customer experience
- Share relevant updates, offers, or service information (only if you opt-in)
3. Data Sharing
We do not sell or rent your personal information. Your data may be shared only with:
- Certified physiotherapists or healthcare professionals associated with Helief
- Internal team members for service coordination
- Legal authorities if required by law
4. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.
5. Cookies & Tracking
Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. Meta platforms may also use tracking for ad performance and optimization.
6. Your Rights
You have the right to:
- Request access to your personal data
- Correct or update your information
- Request deletion of your data
- Opt-out of marketing communications at any time
7. Third-Party Platforms
If you submit your details through Meta ads (Facebook or Instagram), your data is also subject to Meta’s privacy policies.
8. Updates to This Policy
Helief India may update this Privacy Policy from time to time. Changes will be posted on this page.
9. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us:
Email: info@helief.com
Phone: +91 94818 05828